The MarComms team at Teekay is small and mighty (basically 5 people, no agency support); and works in perpetual beta mode. We are pushing hard, and breaking through to uncharted territory of what a modern MarComms team can do and … Continue reading 5 Ways We Are Redefining Modern MarComms
Social networking and the collaboration dynamic is transforming the enterprise, right? Whether it is your Jive or Yammer instance, or more recently ChatOps like Slack and Hipchat, people know each other more, teams are working out loud by default, and … Continue reading Public Vs. Private In Your Enterprise Social Network
Where to begin? OK, well, this is a data dump. It might even be a love letter. It is about a group of people who have helped me be better at work, more productive, more urgent, more optimistic, more open. … Continue reading Everyone, Anytime, Everywhere, Anything*
I thought, for a while there, that technology had unleashed me on to an unsuspecting world (just ask some of my warier colleagues). Technology as liberator! Technology that unlocks the door and then, wait for it, steps aside and ushers … Continue reading I Thought Technology No Longer Carried Such A Heavy Cognitive Load: Scratching My Head Out Loud #WOLweek
Email really is old school. It has reached the limit of its use case. Too much of my communication is transactional and/or emotional – and email does not work well for those outcomes. Email works for action and for details. … Continue reading I Like Liking. Thumbs Up Yo!
I wrote awhile back (about addressing the forces of social business in organizations) how technology is not the solution, people are. I titled one section People > Potatoes. According to the great techno-bible Life, The Universe and Everything: “It is … Continue reading People > Potatoes
As we reach the half-way point in the current International Work Out Loud week, a pause to reflect on the experience – from someone who has been through it before, as various depths of commitment. From someone who is still … Continue reading This Much I Know From Working Out Loud (So Far) #WOLweek
Four years ago, before “social” was a thing inside my company, I tried a few things out. One of them was an anonymous blog on the crappy old intranet in which I gently, but directly, skewered various big personalities and important people in the organization, through the voice of The Pundit.
The Pundit always referred to The Pundit in the third person. The Pundit was self-important and zealous, convinced of The Pundit‘s rectitude. The Pundit antagonized and poked colleagues throughout the world, trying to galvanize social discourse and watercooler chat that was visible to all. The Pundit was very edgy, a satirical representation of the back channel protagonists and gossip mongers that patrol the office corridors.
The Pundit, unsurprisingly, was a highly divisive character – hierarchy killing hero to some, rude and ridiculous troll to others.
Enterprise Social Networks flatten organizations, they release untold energy and stories and knowledge, content that floods through the network and makes the company come alive…right? Well, it depends who is watching. Everyone in social business will tell you that executive sponsorship is critical for the successful evolution of your social enterprise endeavour. Well, yeah, but no. I agree that support is required, some engagement too. But ownership top-down roll-outs, not so much. Case in point… A friend told me a story the other night: –begin– I got an invite to a yammer network from a developer colleague. Seems like Yammer is … Continue reading When The Eyes Of Your C-Suite Are Staring At You (Unblinkingly), Your #ESN Will Fail
Yesterday, I shared a story about ice cream, and about culture. You should read that first then apply this FAILSAFE process to be a winner in your organization. Buy some <insert something GOOD here> Go to your enterprise social network (ESN) group of choice Write: It’s hot! Let’s ice cream!* – LOCATION – TIME. Go! Ask a couple of colleagues to Like or comment “I HEART <insert GOOD thing here>” to the post as a massive, personal favour to you after all these years and after all you’ve done… Ask the person with the loudest mouth in the office, or … Continue reading FAILSAFE 10-Step Process To Build Organizational Culture Using Your ESN.
I want to share a story about culture, but it has nothing to do with change management or HR or executive sponsorship. It has to do with ice cream and social networks. It is not about pivoting the organization or … Continue reading Because, ESN
So, I’m reflecting on how ESNs are limiting, and that the new frontier of work is TESN (TRANS-enterprise social networks). We are moving beyond relative boundaries of the industrial age. We are, instead, availing ourselves of new opportunities to commune and collaborate with the very best people in our networks. Recently, I attended the #ResponsiveOrg unConference in London at Impact Hub, Westminster. As with Hive YVR, the environment is a mix of hot desk and semi-permanent work stations, and community and collaboration are at its heart. As their website states: We provide flexible access to workspace and curate a supportive, … Continue reading TRANS-Enterprise Social Networks: Impact Hub Westminster