I am just back from a week in London running some workshops, drills and meetings about, of all things, crisis management. Yikes.

Now, crisis management is not in my DNA. It is not from where I draw my strength and fortitude. It is not my passion.

But, if it is a topic I must be an expert on, and a practice I must execute, by gads I might as well be good at it.

My team had some great sessions during the week, revolving around the question of how can we get better out to 2020?

We should – and can – disrupt our own thinking, prepare as best we can for emergent situations, be on the front foot.

Whatever you are, be a good one

said Lisa Congdon. I concur. Then, and only then for me, even something as dry and risky as crisis management can get interesting and engaging.

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