3 Ways Enterprises Need To Up Their Game: Give Choices, Make Changes, Take Leaps

Ten years ago, the enterprise was 5 years ahead of the consumer in its technological service offering and systems set up. Now, the consumer of 5 years ahead of the enterprise. Thank you, Apple et al. It is time for the enterprise to catch up and serve colleagues (as customers / consumers). Let’s see how, by working backwards from outputs to inputs. Consumers demand choice. This means the types of device they use (BYOD); and in how they work: Out loud – sharing their voice Collaboratively – with existing and new (self-formed) teams As a peer leader – subverting hierarchies leveraging their … Continue reading 3 Ways Enterprises Need To Up Their Game: Give Choices, Make Changes, Take Leaps

What Does A Friend Look Like In The Age Of Social?

Or, How John Hagel, David Armano, Hugh MacLeod and Harold Jarche Kickstarted Me. Here’s how it began. 2011 Back story: In my MarComms job, I had two projects front of mind – launching an Enterprise Social Network (we were the first company in the world to completely replace our intranet with Yammer) and developing a bunch of infographics on business performance (turning heavy PowerPoint slides into something more digestible). Independently, I was mentoring some young communicators who were trying to work out their pitch and career paths. I spent a lot of time thinking about these topics; with plenty of online … Continue reading What Does A Friend Look Like In The Age Of Social?

Signs That #TheFutureOfWork Is Upon Us: Side Projects

The Cluetrain Manifesto told us “All markets are conversations.” My guess is that all employment contracts will be the same – a series of conversations between supplier and buyer. As supplier of services, I will have multiple buyers – some serious, consistent, at scale; others transient, partial, fleeting. Many websites are reprazentin‘ freelancers’ rights and pontificating on their future righteousness, as they take over the world with their nimble, transferable skillsets and deep networking. So I liked seeing this newcomer to the realm: Side Racket. Acknowledging and embracing that the most natural way for someone to move from employee to … Continue reading Signs That #TheFutureOfWork Is Upon Us: Side Projects

Hiring Advice From Dee Hock (Or, Why Experience Is Unimportant)

Which of these personal attributes is most important in someone you are hiring? Capacity Experience Integrity Knowledge Motivation Understanding I asked 25 students this question this week. Three answered ‘Integrity.’ This is the ‘right’ answer, according to Dee Hock – a leader before his time. Founding CEO of Visa, Hock has some great words of wisdom on many topics. Stumble upon more about these words here. I made a prezi to walk through this (see right – unfortunately and erroneously deleted). However, the gist of it goes like this… On hiring associates, Hock opines: “Hire and promote first on the basis … Continue reading Hiring Advice From Dee Hock (Or, Why Experience Is Unimportant)

#WorkHacks – Put Yourself First

The change agent extraordinaire  Joachim Stroh shared this beautiful, evocative graphic, saying: “It’s about you, but you’re not the only bee in the hive; the further you expand the more you grow. Putting yourself first is not about ego, not about me-me-me. No. It is about moving out into the world with conviction and self-awareness, to confirm to others ‘This is how I add value.’ Indeed, success for most of us comes not from individual brilliance, but from moving within, and asking help from, a community of supporters: “… individual expertise did not distinguish people as high performers. What distinguished high … Continue reading #WorkHacks – Put Yourself First

#WorkHacks – Net Work

Network theory is nothing new. What makes it so prescient and important for every worker today is how it gives us an opportunity to create / control our own future. Net work (sic) is the outcome of socializing and belonging. This @gapingvoid cartoon is probably the one that has had the most influence on my career. Reading it was an ‘Aha!’ moment – I need to work out loud, reach out to like-minded souls, participate and ask for help. It is not all up to me – it is up to the network. Net work embraces wirearchy. Net work is … Continue reading #WorkHacks – Net Work

Redundancy And Repetition Are Good For You: Take 5 – #AntiFragile

Of course, think (and write) about redundancy and repetition and one sees it everywhere. A great article on living like a Hydra and being ready for all eventualities parses Nassim Nicholas Taleb‘s Antifragile: Things That Gain From Disorder. Principles that emerge from Antifragile include: Stick to simple rules Build in redundancy and layers (no single point of failure) Resist the urge to suppress randomness —- Waste is profligate, inefficient. Redundancy and repetition, however, build resilience and protect against failure. Excellent. [Take 1: How We Learn] [Take 2 –Selling Social Business Is Hard] [Take 3 – Blogging Is Good For You Too] [Take 4 – Visualize] ←This Much We … Continue reading Redundancy And Repetition Are Good For You: Take 5 – #AntiFragile

Introducing Your #SocBiz Change Team: The Lunatic, The Impotent, And The Bullshitter. Which One Are You?

Being called a (MarComms) Generalist has always made me slightly uncomfortable. It suggests an inability to define one’s service offering. The opposite, a Specialist, also lacks comfort. Being pigeonholed and isolated as a one-trick pony hardly brings succour. So I love how the genius (lunatic?) that was Kurt Vonnegut articulated these brilliant specialist archetypes in Bluebeard (via this kottke.org post) in talking about change. “[M]ost people cannot open their minds to new ideas unless a mind-opening team with a peculiar membership goes to work on them. Otherwise, life will go on exactly as before, no matter how painful, unrealistic, unjust, … Continue reading Introducing Your #SocBiz Change Team: The Lunatic, The Impotent, And The Bullshitter. Which One Are You?

Being Called ‘Ahead Of Your Time’ Means You Failed

“Being called ‘ahead of your time’ means you failed.” – Ted Rubin More from Forbes: Confessions of a Professional Disruptor: This seems to run contrary to our idea of disruption.  The ‘person ahead of their time’ is seen as a true innovator, the under-appreciated thought leader of the space.  But what Ted has tapped into here is that disruption is about making change, not just recognizing it.  A disruptor knows how to see it, how to convey the need to others, and how to make it happen. If the timing is not right – the market is just not ready for you – … Continue reading Being Called ‘Ahead Of Your Time’ Means You Failed