This category design case study is about getting ahead of the organization, especially around change. Show leadership, be an exemplar. Bring the team with you on the journey to the emergent service offering. Here are the other case studies: Intro … Continue reading Category Design Case Study III: SCALE Everything.
Dave Weinberger co-wrote the Cluetrain Manifesto, which introduced us to the network economy, through which disorganizers emerge from the hierarchy in their power. Weinberger also wrote a book about a unified theory of the web called Small Pieces, Loosely Joined, but really, … Continue reading Dis!Organize Ep. 85: Small Pieces, Loosely Joined.
Stretch Towards Everything. This is the second case study of seven, reviewing how category design can generate outsize organizational outcomes. This post, we discuss how we can dissipate boundaries inside an organization, and with external stakeholders. We are all on … Continue reading Category Design Case Study II: Get In The FLOW.
I introduced the idea of communications and culture category design last week. A reminder as to its definition: A way to create and frame a new service or product, often in an emergent or game-changing way, using the principles of … Continue reading Category Design Case Study I: Team TRUST.
I wrote a book. This week, I got my hands on a hard copy for the first time. It is a slim tome, 100 pages in total, readable in under two hours at one’s leisure. It is 10 years in … Continue reading COVID Diaries Week 29: Books.
I deployed my first cloud technology solution 10 years ago, to replace an old, creaking piece of tech. In the process, I helped get IT to enter the twenty-first century, and the leadership team to jump a generation or two in … Continue reading Dis!Organize Ep. 81: People Before Potatoes.
I have been reflecting a lot over the last few months about the work that I have done, the promise I can make someone new, and what I am good at. This review process should be a regular occurrence, and … Continue reading Category Design: Communications & Culture.
We often get hiring and promotions back to front. We look for people with the existing experience doing the role, because we approach the process risk adversely, with the idea that we will therefore minimize errors. Rather, we should approach from … Continue reading Dis!Organize Ep. 75: Hiring Advice.
When you attend a conference or speaking event, the panelists or keynotes are often introduced as “insightful.” Insight is what we seek. That’s why we attend. They have discovered or uncovered or reimagined something and they are going to share with … Continue reading Dis!Organize Ep. 71: Insights Disorganize.
There is a quote attributed to the economist Theodore Levitt that I read like an epiphany: “People don’t want to buy a quarter-inch drill, they want a quarter-inch hole.” It is so obvious, yet mind blowing. It makes us reconsider … Continue reading Dis!Organize Ep. 70: People Want Holes.
A few years ago I wrote a post titled “Teach me something I don’t know.” It was about the question that Google Founder Sergiy Brin apparently asks interviewees. Put on the spot, interviewees “…think for a minute, and then their … Continue reading Dis!Organize Ep. 69: Teach Me Something (I Don’t Know).
The cannabis industry is going round in circles month after month, quarter after quarter. It is so depressing. Write downs, production cuts, international contraction, the slow merger of retail, the slow price reduction, the slow victory of legal over illicit, … Continue reading Cannabis Diaries Week 48: Unpredictability.