I am working out loud on this blog. This means the content and much of the thinking is a work in progress. The work is the learning, and the learning is the work, as Harold Jarche says.
One concept I am trying to better articulate for myself is how to have better conversations about the connected enterprise, and the (social) technology that drives us towards the future of work.
Currently, these conversations are too technocratic: which service does what, how cool every piece of tech is, how a vendor can deliver a perfect intranet of things, even.
Wrong approach.
Where we need to start, continue and end is in making organizations and technology human, at human-scale, with human outcomes. I call this #RelentlessHumanity. The basic assumption is people > tools / processes.
We must mimic private consumer environments for knowledge management, collaboration, communication, efficacy. These private solutions are now 3-5 years ahead of enterprise solutions (think iPhone app grid > behemoth intranet solution.)
We must push the #ResponsiveOrg as the corporate catalyst for change – corporations need to get more nimble, and quickly.
Organizational agility is achieved through a mosaic of tools, processes, and (network) thinking. And the network approach keeps putting the individual as the central node.
“…the first step […] to engender an approach, enable the measurement of distances and walking toward. It is show the possible and potential.” [John Pilger]
But what it is NOT is;
- providing perfect solutions. When we begin from a technology / process starting point, thoughts tend towards ‘perfect’ / 100% solutions. When we have people at the heart of the matter, we recognise the ambiguous nature of the work.
- easy. In fact, it asks a lot of participants – to consider what they want, how they want it, and to enable that (network) set up.
- sanctimonious. This is not about charity. It is not humble. It is about stretching ourselves, to push for more, to keep putting ourselves first.
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