Category: Social Business

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Flocking + Schooling

ThisMuchWeKnow

Complex systems often follow simple rules. Flocking and schooling are examples in nature of vast, networked information systems. It is network theory been played out in real time in the real world, in a way that organizations can only begin to imagine happening. Don Tapscott has a great video on crow murmurations that speaks to this phenomenon. I wrote about it here. In this behaviour and communication system, there is no leader or global information; but sets of local rules and interaction. The nodes, and their interconnectivity, drive the behaviour of the network. Knowing that, in complexity, there is no grand scheme … Continue reading Flocking + Schooling

Social Business, The Curious Will Inherit The World2 Comments

A Network Is An Idea Factory

ThisMuchWeKnow

I hope you will have already seen Jason Silva’s Moments of Awe videos. Just delicious. In a recent interview, he explained his kaleidoscopic network approach to his work, “…when I see sentences and words, I see a network of connections. The manic geometry of associational thinking is probably the best description how my brain works. It is all networks. Ideas are networks.” It brought to mind an association from 50 years ago by the neuropsychologist, Roger Sperry (via Brain Pickings) of the analogy between neurons and ideas: “Ideas cause ideas and help evolve new ideas. They interact with each other … Continue reading A Network Is An Idea Factory

Social Business, Story + Narrative, The Future of Work1 Comment

I Must (Re)Learn to TRUST

ThisMuchWeKnow

In my recent reading about networks and the future of work, I have seen the word ‘trust’ flash like a lighthouse. Here are just a few quotes I have recently squirreled away. Seth Godin says: “The connection economy isn’t based on steel or rails or buildings. It’s built on trust and hope and passion.” Stowe Boyd talks of the need for ‘swift trust’ in the future of work. Harold Jarche, meanwhile, believes “Connected leadership starts by organizing to embrace networks, manage complexity, and build trust.“ Nilofer Merchant, in a great Wired article, has this to add: “Relationships are to the social … Continue reading I Must (Re)Learn to TRUST

Social Business, The Curious Will Inherit The World3 Comments

The Sophisticated Answer To The Prisoner’s Dilemma: Tit For Tat

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In my undergraduate studies I was paid to participate in game theory sessions within the economics faculty. The (flawed) assumption of game theory (and a lot of economics) is that individuals are rational. Anyway, The Prisoner’s Dilemma is a simple modeling tool to understand decisions, and to understand complex systems (definition: “large networks of simple interacting elements which, following simple rules, produce emergent, collective, complex behavior.”) If you need the rules of the ‘game’ – here you go. It turns out that the best approach to this ‘game’ is surprisingly simple. Tit for tat wins out every time. One of … Continue reading The Sophisticated Answer To The Prisoner’s Dilemma: Tit For Tat

Social Business, Story + Narrative, The Future of WorkLeave a comment

Embracing Complexity: Enterprise Social Networks

ThisMuchWeKnow

I participated last year as an interviewee in a MSc dissertation on social information theory, and a quote from another participant struck a chord with me. The company asked in an employee survey, “Do you use the Enterprise Social Network platform?” and compared the answers of all questions of the people that answered “Yes” with the answers of those that said “No”. The “Yes” scores were roughly 10% higher in questions like “my ideas are listened to”, “I can communicate across business lines”, “I understand the strategy.” These people have sought active engagement with their workplace, the nuance and disagreements, the … Continue reading Embracing Complexity: Enterprise Social Networks

Social Business, Story + Narrative, The Future of WorkLeave a comment

Embracing Complexity: Office Space

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Just as in cities, offices that are complex, alive, interactive are the ones where things happen. This was proven by Thomas Allen. The Allen Curve posits that “interactions between different workers declined exponentially depending on the distance between their offices.” Indeed, “researchers on different floors almost never had anything to do with each other. This effect starts to take place when people are 50 metres or more apart.” Newer office design encourages interaction. Steve Jobs famously (via his biography) decreed that his (Apple, Pixar, NeXT etc.) offices limit the number of toilet blocks and have them in a central place that … Continue reading Embracing Complexity: Office Space

Social Business, The Future of Work1 Comment

Entropy: How Crap Communicators Waste Energy

ThisMuchWeKnow

So, here I am talking about how great! exciting! embraceable! is complexity. And about how entropy (the cost of moving data) is a good thing! Yet, of course, it is never that obvious. We will all have “Yeah, but…” examples of what a pain in the arse it is too. So, here’s mine. One of my pet peeves is how complex and complicated communicators make so much of their work. It is either rank inefficiency they teach communicators, or a fear that – like the Emperor’s new clothes – if they did not actively pursue complex and overblown solutions, then … Continue reading Entropy: How Crap Communicators Waste Energy

Social Business, Story + NarrativeLeave a comment

The Community Manager As Maxwell’s Demon

ThisMuchWeKnow

More from my Complexity MOOC: this time a learning from the second law of thermodynamics, about entropy. Entropy is the ‘heat’ or loss created by changing energy state in a system. It can be considered the cost of that transfer. [And apologies for any holes in my understanding. It was not real education; just a MOOC :)] The idea of entropy can be transposed to information management theory, as the unpredictability of the data. Moving data, sharing information, aligning teams and organizations all cause entropy. This is a cost to the system. The second law of thermodynamics shows entropy as a … Continue reading The Community Manager As Maxwell’s Demon

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TMWK Best Of 2013 2: X Is The New Y

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Comparing X with Y is a neat neurological trick to remember a new idea / meme. I wrote a whole series of short posts around how language matters in how we relate to work, and each other. It started with a riff on some blog posts by Luis Suarez  and others on the challenges we have working in “Social” business, and how easy it is that the word “Social” take us down a business buy-in cul-de-sac. I suggested instead, “Open” Is The New “Social.” People also liked the post called “Share” Is The New “Save.”. I have used this idea throughout the blog … Continue reading TMWK Best Of 2013 2: X Is The New Y

Social Business, Story + Narrative, The Curious Will Inherit The World, The Future of WorkLeave a comment

Change Agents Of The World Unite

ThisMuchWeKnow

Let’s start at the end. Change Agents navigate the choppy waters and uneven terrain toward the future of work. They invite you along for the journey – as guides, as co-conspirators, and treasure seekers. They are in the vanguard. This puts them ahead of the pack. It means they are ready. It also makes them vulnerable. There are bruises, and battles, yet Change Agents still ask: How can I help? The currency of social business is a deep understanding of emergent themes and practices in culture, technology, organization design, and the impacts on, and motivations of, individuals. Change Agents are … Continue reading Change Agents Of The World Unite

Personal Branding, Social BusinessLeave a comment

Dissecting Your Personal Brand: How Do You Show Up Online?

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We have to think differently about our personal brand than we did 10-15 years ago. Then, in order to get ahead, to get promotion, to get on that juicy project you could scan your immediate work environment and determine who it was you had to impact to make a difference. Now, things have changed. Your network of influence might be social, virtual, global, segmented based on the communities in which you hang, participate, lead. When I am hiring, the first thing I do in a cursory scan of a resume is to look for online avenues of investigation – therein … Continue reading Dissecting Your Personal Brand: How Do You Show Up Online?

Social Business, The Future of WorkLeave a comment

5 Technologies Driving Business Change

ThisMuchWeKnow

McKinsey has some great data about enterprise impacts based on social technology. Their 10 IT-enabled business trends report from a few months ago has been on my mind, as it segues with several themes I muse about – the future of work; the social enterprise; personal branding amongst others. What organizations will our leaders – you – be leading in 5 years time? Let’s have a look-see at some of the trends. 1. Joining the social matrix Employees ‘could become up to 25 percent more productive through the use of social technologies.’ I have seen this in my own life … Continue reading 5 Technologies Driving Business Change