When The Eyes Of Your C-Suite Are Staring At You (Unblinkingly), Your #ESN Will Fail

Enterprise Social Networks flatten organizations, they release untold energy and stories and knowledge, content that floods through the network and makes the company come alive…right? Well, it depends who is watching. Everyone in social business will tell you that executive sponsorship is critical for the successful evolution of your social enterprise endeavour. Well, yeah, but no. I agree that support is required, some engagement too. But ownership top-down roll-outs, not so much. Case in point… A friend told me a story the other night: –begin– I got an invite to a yammer network from a developer colleague. Seems like Yammer is … Continue reading When The Eyes Of Your C-Suite Are Staring At You (Unblinkingly), Your #ESN Will Fail

FAILSAFE 10-Step Process To Build Organizational Culture Using Your ESN.

Yesterday, I shared a story about ice cream, and about culture. You should read that first then apply this FAILSAFE process to be a winner in your organization. Buy some <insert something GOOD here> Go to your enterprise social network (ESN) group of choice Write: It’s hot! Let’s ice cream!* – LOCATION – TIME. Go! Ask a couple of colleagues to Like or comment “I HEART <insert GOOD thing here>” to the post as a massive, personal favour to you after all these years and after all you’ve done… Ask the person with the loudest mouth in the office, or … Continue reading FAILSAFE 10-Step Process To Build Organizational Culture Using Your ESN.

Category Design Case Study III: SCALE Everything.

This category design case study is about getting ahead of the organization, especially around change. Show leadership, be an exemplar. Bring the team with you on the journey to the emergent service offering. Here are the other case studies: Intro … Continue reading Category Design Case Study III: SCALE Everything.